Delivery

When ordering on-line please enter your postcode to ensure the correct delivery address.


Deliveries during the COVID-19 crisis


During the current crisis we are continuing with deliveries and providing a contactless delivery service.

All orders will be delivered as soon as possible and your order can be left in a safe location if preferred*

*please let us know if you would like this service by adding instructions to ‘Order Notes’ at checkout

For local delivery
We provide FREE LOCAL DELIVERY. Local delivery is within a 15 mile radius of our Stratford-upon-Avon shop.

During the COVID-19 crisis by default we have decided to add a nominal charge for delivery and donate 100% to our local charity, The Shakespeare Hospice. This donation may be removed at checkout if you so wish.

Nationwide Delivery (by courier)
Outside of our FREE DELIVERY area (15 mile radius of our retail shop) the charge nationwide for delivery is £12.95. For any order of £250.00 or more the delivery is then FREE.

We will attempt delivery within 2 working days. Please note when we send wine with our courier the price includes special transit packaging to ensure the wines arrive safely.

*Please note that deliveries to Northern Ireland, The Isle of Man, The Isle of Wight, The Scilly Isles and some areas of Scotland may take longer and are subject to a surcharge.

It is regrettable that the London Congestion Charge where applicable will also be passed on to the buyer.

Despatch will generally be within 48 hours, or a maximum 5 working days from receipt of order. The seller shall not be liable to the Buyer for any loss of any nature arising as a result of any delay in making delivery.

All goods should be examined upon receipt, and any claim for loss or breakage notified by e-mail, fax or telephone forthwith. In case of goods delivered by couriers unless any claim is made within 24 hours, no compensation, refund or other credit will be available.